MMG Moving LLC

Owner of company, Matthew Pardi, has been indicted on moving fraud schemes and if found guilty could be sentenced to 300 years in prison and $6.25 million in reparation. Part of their deceptive business practices that he has been charged for is manipulating business review websites. This shower of absolute scumbags are still doing this. Their employees/movers do not care about your belongings and will trash them like they trashed ours. Their customer service is abhorrent and their Dispatch Manager Jeremy is a coward who does not return phone calls. Avoid this company. We would have been cheaper to take all of our possessions, burn them and buy new belongings once we arrived at our destination rather than the thousands of dollars they charged us and the tens of thousands of dollars in damages that they caused. DO NOT USE THIS COMPANY!

Move size: 2 Bedroom Home Service cost: $5500

Out compensation. My items were picked up late, delivered late, not put back together at the new house and many not even unwrapped. I called repeatedly and they just kept having me tell my story to another person who always said they'd figure out compensation. I spoke to Jodie several times and she was one of the many people who told me they would speak to upper management to get this resolved.

Original Quote - $8000 Charged an additional $4000 at pick up because I told them I needed beds moved but didn't specify that the beds would have a mattress and things like that. It was a small two bedroom apartment, but I wanted premium service so I was willing to pay the $8000.

I want compensation for all the items not put back together including all my outdoor furniture, couch, etc. Mattress was left in the wrapping paper on the living room floor. The broken items, I will go through insurance. They also left indoor furniture on the patio which of course got weather ruined and my outdoor furniture all broken wrapped or left in the boxes. Hopefully they will contact me for compensation. I hate having to leave a review like this. I requested $3500 back and now a month later would like to request half my money back as it is costing me a lot more to get furniture put together, haul away all the broken furniture, and all the stress this has caused because I was repeatedly made to explain what happened and promised resolution.

Move size: 2 Bedroom Home Service cost: $12000

I was brokered here from Proud American. The price was raised three times. Delivery was delayed from 7 days (according to Proud American customer service) to 21. Delivery was slipshod, boxes unmarked, left wherever there was space. Of course, I had signed the waiver of insurance. What could happen? It was already WAY too expensive. 2 boxes of cookware were never delivered. Worst? I told the packing foreman that the container which held a ziplock bag of gift cards, 3 men's watches, and my fine jewelry was NOT to be packed. I would carry it personally. It WAS packed. (I was alone and was supervising downstairs.) When all the boxes were unpacked following the delivery, the container was there...with the watches and gift cards. $10,000. worth of jewelry was gone. MMG estimates an interstate move at $4,997. My two-bedroom apartment cost me over $9,000. These people are thieves and incompetent, to boot!!

Move size: 2 Bedroom Home Service cost: $9993

I moved from SoCal to Illinois and paid for the full pack service!!!! The amount of damage I incurred from this move is staggering. +13 page claim form. I dealt with them for five months to get my pitiful settlement. One cannot afford to pay out of pocket for the move as well as the astronomical quote for full replacement insurance. I have been moved professionally by my employer 3 times, and I expect a few things bent/broken., That just happens, but this was complete negligence. Dishes, glassware, furniture - not one piece of furniture arrived unscathed, a treadmill..... I had drawers in dressers as well as in other cabinets that were not packed so all of these items bounced around and made the drawers heavy, which in turn destroyed the tracks and drawers now do not open/close properly. I have over 100 pictures of these items. Their customer services is a joke -- ONE person in claims - Julian, who quite frankly cannot be relied upon to return a phone call or email. They do not care about you, your things, your experience. Several times I requested to speak with a manager, director or owner and was told the owner will not talk to clients and there were not managers available.

Worst decision of my life having this company move me. If I could go back in time I would have moved myself.

Move size: 2 Bedroom Home Service cost: $6000

I went through Safeway Moving - a broker - and they assigned my move to MMG. Original estimate was doubled AFTER my things were on the truck. Over $12,000 to move two rooms worth of stuff up the west coast. My things were picked up on 9/1 and put into storage. I provided them with a delivery address on 9/6. I still do not have my things. Customer service is rude. No one has been able to tell me where my things are. I’ve been told the drivers will call the night before to let me know they’ll arrive the next day, and that they will then give me one hours notice. I have put my life on hold for SIX WEEKS so I can be available to meet them. Unbelievably unprofessional. Avoid this company!!!!

Move size: 1 Bedroom Home Service cost: $12644

My moving boxes and furniture was picked up by MMG Moving, LLC on 7/25 and was brokered by Proud American. I paid Proud American $1400 as a deposit and $1300 to MMG at pickup. My first availability date on the paperwork is 7/29/2021 to Encinitas/San Diego CA. It is now, 8/11/21 and I still do not have my stuff, nor has it even been loaded onto a truck. I call every week and am told they don't have a driver who is going to the west coast. That is not my problem. If they don't go to the west coast they never should have picked up my goods.

I am 72 years old and this has been a nightmare for me. I packed meds and medical equipment as I never dreamed it would take this long to receive them. Proud American told me 10-21 days for delivery. It has now been 6 weeks and no movement whatsoever. I finally spoke to a manager last week who told me she informed the owner of the company. Really!!! I've been calling every week for 6 weeks now and you JUST told him now??? She did say they will discount my charges. It better be significant as I have probably spent $1000 between eating out and buying things I don't need. I want my stuff! I am on a fixed income and it costs me money every day to buy items I have in the warehouse and don't need.. pans, pots and other kitchen miscellaneous items, so I can cook: a toaster, appliances, a tv.. I have 2 TV's in storage and don't need another; towels, dishcloths, cleaning items, furniture. Ever sit in a house for weeks with no tv staring at the walls? I still can't get an answer as to when my stuff will ship. This is so unacceptable and I am at a breaking point! Please help!

Move size: 1 Bedroom Home Service cost: $4500